Introduction to the User Experience
Users are invited by the Sponsor of a Ringorang program to join a challenge, or a series of challenges, which is branded by the Sponsor. A "challenge" is a period of gameplay that ends with a named winner. In a challenge, the App pushes questions ("Q" or "Qs") to users, providing users with an opportunity to engage simultaneously on a ticking clock in a real-time contest experience. If a user does not answer a Q when it is delivered "live" -- or what is sometimes known as "group" mode -- then the user may answer the Q at any time prior to the completion of the applicable challenge in "makeup" mode, or what is sometimes known as "solo" mode. Qs are delivered through the App at scheduled times which are typically not announced to the users as they are typically designed to catch users at unexpected moments. Each Q is presented in a timed sequence that typically consists of a clue, a multiple-choice question, a follow-up insight and, optionally, an opportunity to click through to additional "learn more" information. Users may also receive occasional push notifications - what are sometimes known as "Flash Messages" -- and/or emails that complement a Ringorang challenge. The Sponsor may offer prizes to users who achieve a certain rank on a challenge leaderboard, or may offer giveaway prizes based on random selection or drawing.
User Provided Information
The App obtains the information you provide when you download and create an account on the App. To create an account, you generally provide (a) your name, email address, user name, password, and, optionally, a photo, (b) information you provide us when you contact us for help; (c) contact information you may provide to us in the event you win a prize. Your password is encrypted and is not viewable by us or the Sponsor. We may also use the information you provided us to contact you from time to time to provide you with important information, required notices and Sponsor's marketing promotions.
Automatically Collected Information
In addition, the App may collect certain information automatically, including, but not limited to, the type of device you use, your device's unique device ID, the IP address of your device, the type of your device's operating system, the type of Internet browsers you use, and information about the way you use the App.
This App does not collect precise information about the location of your device.
We may disclose User Provided Information and Automatically Collected Information:
-as required by law, such as to comply with a subpoena, or similar legal process;
-when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
-with the Sponsor.
-if Ringorang Worldwide LLC is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of this information, as well as any choices you may have regarding this information.
How Do I Opt Out?
You can stop all collection of information by the App easily by uninstalling the App. You may stop any collection of data on your activity in a given Ringorang challenge to which you have joined by clicking to unsubscribe from that challenge. To uninstall the App, you may use the standard uninstall processes as may be available on your device or via the mobile application marketplace from which you downloaded the App. You can also request to opt-out via email, at firstname.lastname@example.org.
Data Retention Policy, Managing Your Information
We will retain User Provided Information and Automatically Collected Information for as long as you use the App and for a reasonable time thereafter. We do not have established policy on timeframes beyond which we will not retain your information. If you would like us to delete User Provided Information, please contact us at email@example.com and we will respond within a reasonable period of time. Please note that some or all of the User Provided Information may be required in order for the App to function properly for you.
We do not use the App to knowingly solicit data from or market to children under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at firstname.lastname@example.org. We will delete such information from our files within a reasonable period of time.
We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve our App. Please be aware that, although we endeavor provide reasonable security for information, no security system can prevent all potential security breaches.
If you have any questions regarding privacy while using the App, or have questions about our practices, please contact us via email at email@example.com.